Terms & Conditions

 

Satisfaction Guaranteed!

No sale is final until you're completely satisfied with your order.  If you're not, we'll offer you an identical or equal exchange, credit your account or charge card, or issue a refund check with no hassle and no restocking charge on in-stock saleable items.

 

Returns

No returns older than 30 days; all merchandise must be of the current model and in resalable condition.  To arrange a return:

  1. Contact your customer service representative at 1-800-888-5427 and ask for a Return Authorization Form.
  2. A completed Return Authorization Form will be faxed or mailed to you to use as your packing slip when making the return.  No return can be processed without an accompanying Return Authorization Form, which has been completed and signed by an authorized representative of Libra Industries, Inc.
  3. A credit or refund will be issued upon receipt and inspection of the goods.
  4. No returns will be accepted after 30 days.
  5. All merchandise must be of the current model and in resalable condition.
  6. Special order items are subject to a restocking charge.
  7. Any custom-manufactured or imprinted products are not returnable except for defects in quality or workmanship.

 

Limitations of Warranties

The products sold by Libra Industries, Inc. ("Libra"), have been manufactured by others and may be warranted by the manufacturer against defects in materials and workmanship arising during the course of normal use.  These manufacturers' warranties may have a limited term, and any misuse of the products may invalidate the warranties.  Statistical information contained in this website has been provided by the manufacturers and is reproduced for Buyer's information and convenience only.  Libra makes no representation as to the accuracy of such statistical information.  Buyer is solely responsible for determining the adequacy of any product for Buyer's intended purpose and has not relied upon any representation or warranty of Libra in making that determination.  No agent, employee or representative of Libra has the authority to bind Libra to any representation, affirmation of fact or warranty, express or implied.  No statement made by Libra in the advertisement or promotion of a product shall create any warranty.

LIBRA MAKES NO WARRANTIES OF ANY KIND, AND HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO EVENT SHALL LIBRA BE LIABLE FOR ANY CLAIM FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, DELIVERY OR USE OF ANY PRODUCT DESCRIBED ON THIS WEBSITE.  LIBRA'S LIABILITY IN ALL EVENTS SHALL BE LIMITED TO AND SHALL NOT EXCEED THE PURCHASE PRICE PAID BY BUYER FOR THE PRODUCTS.

 

Published Prices

Every effort will be made to maintain our published prices.  However, prices are subject to change without notice.  In the event of a printing or other type of error, we reserve the right to charge the correct price.  In cases of errors, prices will be confirmed before shipping the order.

 

No Minimum Orders for New Safety Products

We have no minimum order requirements on new safety products.  Recycling orders have a two barrel minimum for pickup.  Call 1-800-888-5427 for our Elk Grove, IL facility or 1-800-284-5520 for our Omaha, NE facility

 

Credit

Terms are net 30 days from invoice date with established and approved credit.  Resale accounts are net 10 days.  New customers are requested to fill out our application for credit.  Other payment options include MasterCard, Visa, American Express, check, money order and electronic funds transfer.

 

Shipping

Shipments are made FOB Elk Grove Village, IL, FOB Omaha, NE or FOB factory at the discretion of Libra Industries, Inc.  Most orders on open account are shipped via UPS or other common carrier with charges prepaid and added to the customer's invoice.

 

Shipping Hazardous Products

Products considered hazardous for shipping require special handling, packing and shipping charges.  For specific details, call 1-800-888-5427 for our Elk Grove, IL facility or 1-800-284-5520 for our Omaha, NE facility.

 

Material Safety Data Sheets (MSDS)

Libra Industries, Inc. maintains a file of MSDS's for materials subject to reporting under the OSHA Hazard Communication Standard (29 CFR 1910.1200).  Copies of the MSDS's are available upon request.

 

Local Safety Standards and Regulations

Products sold by Libra Industries, Inc. are designed to meed stated U.S. safety standards and regulations.  Because local safety standards and regulations vary significantly, Libra Industries, Inc. cannot guarantee products meet all additional local requirements.  The purchaser assumes responsibility for compliance with such safety standards and regulations in those locales in which products will be shipped, sold and used.